Frequently Asked Questions (FAQ's)
Last Updated: June 9, 2026
What is Araaishe?
Araaishe is an online shopping store dedicated to providing customers with quality products, reliable service, and a smooth shopping experience across Pakistan. We focus on offering products that combine style, affordability, and customer satisfaction while ensuring secure ordering and dependable delivery services.
How can I place an order?
Placing an order with Araaishe is simple and convenient. Browse products on the website, select your desired items, choose the required options if available, and add them to the cart. After reviewing the cart, proceed to checkout, provide your shipping details, complete payment, and confirm the order. Once placed successfully, you may receive an order confirmation.
Do you deliver all over Pakistan?
Yes, Araaishe delivers across Pakistan. We aim to provide reliable shipping services to customers in major cities as well as smaller towns and regions where courier services are available. Delivery times may vary depending on the location and courier operations.
What are your delivery charges?
A flat delivery fee of Rs. 300 is charged for orders across Pakistan unless special promotions or discounts are being offered. Shipping charges are displayed during checkout before order confirmation.
Do you offer same-day delivery?
Yes, same-day delivery may be available for customers located within Lahore depending on product availability, order timing, and service coverage areas. Orders placed earlier in the day are more likely to qualify for same-day delivery services.
How long does delivery take outside Lahore?
Orders delivered outside Lahore usually arrive within 3 to 5 business days. Delivery times may vary slightly due to courier delays, weather conditions, holidays, or operational factors beyond our control.
How can I track my order?
Once an order has been dispatched, customers may receive shipment confirmation or tracking details where available. Tracking information helps you monitor the progress and delivery status of your order during transit.
What payment methods do you accept?
Araaishe offers multiple payment options depending on availability. Customers are advised to check the checkout page for the latest available payment methods before placing an order.
Can I cancel my order after placing it?
Customers who wish to cancel an order should contact our support team as soon as possible. Orders that have already been processed or shipped may not be eligible for cancellation. Our team will do its best to assist based on the order status.
What is your return policy?
Araaishe offers a 10-day return and exchange policy. Customers may request a return within 10 days of receiving their order provided the item remains unused, unwashed, undamaged, and in its original packaging with proof of purchase.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged, defective, or incorrect product, please contact Araaishe immediately with your order details and clear photos of the item. Our support team will review the issue and work toward providing a suitable solution as quickly as possible.
How long do refunds take?
Approved refunds are processed after the returned item has been inspected and verified by our team. Refunds are typically completed within 5 to 7 business days, depending on the payment method and banking procedures.
Can I exchange a product?
Yes, eligible products may be exchanged depending on product availability. Exchange requests must be made within the 10-day return period and items must meet the return eligibility requirements.
What happens if I enter the wrong shipping address?
Customers are responsible for providing accurate shipping information during checkout. Incorrect or incomplete addresses may cause delays or failed deliveries. Please contact our support team immediately if you notice any mistake in your shipping details.
Are your products exactly the same as shown in pictures?
We make every effort to display product images and descriptions accurately. However, slight differences in color, texture, or appearance may occur due to lighting, screen settings, or manufacturing variations.
Is my personal information secure?
Yes, protecting customer information is important to Araaishe. We use appropriate security measures to help protect personal data and ensure a safer shopping experience. Customer data is handled according to our Privacy Policy.
Do you offer customer support?
Yes, our customer support team is available to assist with orders, delivery questions, returns, exchanges, and general inquiries. We aim to respond to customer concerns as quickly and professionally as possible.
Can I place bulk or business orders?
Customers interested in placing bulk or business-related orders may contact Araaishe directly for assistance, product availability, pricing details, and delivery arrangements.
Will your policies change in the future?
Araaishe reserves the right to update or modify policies, pricing, services, and website information at any time without prior notice. Customers are encouraged to review website policies periodically to stay informed about any updates.
How can I contact Araaishe?
Customers can contact Araaishe through the following details for any questions, concerns, or support requests:
- Website: araaishe.com
- Email: araaisheofficial@gmail.com
- Phone: +92 345 4603272